How Pinnacle Health Works

HOW IT WORKS

How Pinnacle Health Works

From your first conversation to long-term health partnership, here is exactly what to expect at every stage of your Pinnacle journey.

INSURANCE

We work with your insurance.

Pinnacle accepts most major insurance plans. We also accept Medicare and Medi-Cal. Contact us to verify your specific plan.

A
Aetna
C
Cigna
BS
Blue Shield of California
AB
Anthem Blue Cross
UH
United Healthcare
M
Medicare
MC
Medi-Cal

Not sure if we accept your plan?

We work with most major insurance providers. Our team can verify your coverage and explain your benefits before your first visit.

Free insurance verification
Transparent pricing for out-of-pocket costs
HSA/FSA eligible membership fees

No insurance, no problem.

We accept self-pay members and offer transparent pricing for out-of-pocket care.

Or call us at (925) 331-0118

01
20 minutes

Free Discovery Call

Start with a free 20-minute conversation. We discuss your health goals, explain how Pinnacle works, and answer your questions.

What happens:

  • You share what brought you to Pinnacle Health. We explain how our membership works We answer your questions
  • Together we decide if it is the right fit
02
30-45 minutes

Comprehensive Intake

A deep-dive assessment covering your complete health history, current concerns, lifestyle, and long-term goals.

What happens:

  • Complete health history review
  • Current symptoms and concerns discussion
  • Lifestyle and habits assessment
  • Goal-setting and priorities
  • Any relevant lab or test review
03
1-2 weeks after intake

Your Personalized Roadmap

Your care team creates a customized health plan designed specifically for you addressing your priorities and fitting your real life.

What happens:

  • We analyze your intake information
  • We identify key areas of focus
  • We create your personalized plan
  • We present your roadmap in a follow-up session
04
Ongoing, typically monthly

Regular Follow-Up Sessions

Regular check-ins to track progress, address challenges, and refine your plan as you build momentum.

What happens:

  • Progress review and celebration of wins
  • Challenge troubleshooting
  • Plan adjustments as needed
  • Next steps and action items
05
Anytime you need it

Between-Visit Support

Unlimited secure messaging with your care team for questions, challenges, or celebrations that come up between appointments.

What happens:

  • Direct access to your care team
  • Questions answered within 24-48 hours
  • Support when you need it most
  • No waiting until your next appointment
06
Continuously

Progress Tracking & Optimization

Systematic monitoring of your health journey with ongoing plan refinement to keep you moving toward your goals.

What happens:

  • Regular assessment of key markers
  • Plan optimization based on progress
  • Celebration of milestones
  • Long-term strategy adjustments

WHAT MAKES THIS DIFFERENT

Not your typical healthcare experience

Continuity

You work with the same care team who knows your story, your goals, and your progress. No starting over with strangers every visit.

Depth

We take the time to understand your complete picture not just isolated symptoms, but how everything connects.

Partnership

We are in this together. You are not a chart or a number you are a person with goals, and we are here to help you achieve them.

Ready to start your journey?

Book a free discovery call. We will discuss your goals, answer your questions, and see if Pinnacle is the right fit for you.